Full job description
Office Assistant (Manager) – Remote
Location: Remote
Company: Senior Helpers
Position Overview
Position Overview
Senior Helpers is looking for a Remote Office Assistant (Manager) who will oversee essential administrative functions, including scheduling, data entry, phone communications, and daily operational coordination. You’ll be a central point of contact for both staff and clients, ensuring smooth workflow across the organization.
This is a remote position, ideal for someone who thrives in a structured virtual environment, communicates clearly, and enjoys helping others.
Key Responsibilities
- Manage employee and client schedules to ensure smooth operations
- Answer all incoming calls warmly and professionally
- Make outbound calls to employees, clients, and potential customers
- Conduct phone assessments and follow-up calls with employees
- Support lead management by contacting inquiries, explaining available services, and booking assessments
- Assist with basic sales-related tasks such as identifying client needs, documenting leads, and following up
- Perform accurate and timely data entry into internal systems
- Maintain records, ensure data accuracy, and prepare routine reports
- Assist management with daily office tasks and operational problem-solving
- Communicate efficiently with caregivers, clients, and leadership teams
- Provide a friendly, compassionate, solution-oriented customer experience
Qualifications
- Experience in office administration, scheduling, customer service, or coordination
- Sales or customer engagement experience is a strong asset (phone-based sales, client intake, service explanations, or appointment booking)
- Strong verbal and written communication skills with a customer-first mindset
- Comfortable making outbound calls to potential clients and speaking confidently about our services
- Ability to identify client needs and relay information effectively
- Excellent organizational skills with the ability to manage multiple priorities
- High attention to detail, especially in data entry and documentation
- Proficiency in Microsoft Office and familiarity with remote work tools
- Ability to work independently, maintain confidentiality, and stay disciplined in a remote environment
- Reliable internet connection and a quiet, professional workspace
- Positive, empathetic, and solutions-focused attitude
Why Join Them?
- Fully remote role with flexible scheduling
- Supportive team environment
- Opportunity to grow with a mission-driven home-care organization
- Meaningful work that directly supports seniors and families
- Exposure to scheduling, operations, customer relations, and sales support
How to Apply
Please send your resume and a brief cover letter explaining why you’re an excellent fit for this remote role to:
ApplySL@seniorhelpers.ca
Job Type: Full-time
Pay: ₦300,000.00 – ₦400,000.00 per month
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